Terms and Conditions of Sale

Tradelander 34 CC
Effective Date: 19 – 06 – 2025
Registered in South Africa | Company Reg. No: 2005/016759/23 | VAT No.: 4430224339

1. Definitions

• “Company” refers to Tradelander 34 cc, the supplier of Goods.
• “Customer” means any individual or entity purchasing Goods from the Company.
• “Goods” refer to all electrical products, parts, and accessories supplied by the Company.
• “CPA” means the Consumer Protection Act 68 of 2008.

2. Application of These Terms

• These Terms and Conditions govern all sales of Goods by the Company unless expressly varied in writing by a duly authorised representative.
• Any terms or conditions proposed by the Customer that conflict with or modify these Terms are expressly excluded unless agreed in writing.

3. Quotations and Orders

• All quotations are valid for 7 (seven) calendar days from the date of issue unless stated otherwise.
• Quotations are subject to stock availability at the time the order is placed.
• All orders must be confirmed in writing (e.g., via email, official purchase order, or approved online platform).
• The Company may revise or withdraw a quotation prior to written acceptance of the order by the Customer.

4. Pricing and VAT

• All prices quoted or listed exclude VAT, unless specifically indicated otherwise.
• VAT will be applied at the prevailing rate as per the Value-Added Tax Act No. 89 of 1991.
• Prices are subject to change without notice due to currency fluctuations, supplier increases, or typographical errors.

5. Payment Terms

• Sales are conducted on a Cash on Delivery (COD) basis unless a credit facility is pre-approved in writing.
• Customers with credit accounts must settle invoices within 30 days of statement or as per agreed terms.
• Special-order items and cut-to-length cables require full prepayment before processing.
• The Company reserves the right to withhold delivery if payment terms are not met.
• Interest at 2% per month may be charged on overdue accounts.
• The Customer shall bear all legal, administrative, or recovery costs incurred due to delayed or non-payment.
• Ownership of Goods remains with the Company until full payment is received and cleared.

6. Delivery

• Delivery timelines are subject to stock availability and logistics.
• Any delivery dates provided are estimates only and not contractually binding.
• Risk of damage or loss transfers to the Customer upon delivery or collection.
• Additional delivery fees may apply based on distance, urgency, or order size.

7. Returns and Warranties

• Goods must be returned within 7 days of delivery for credit consideration.
• Returned items must be unused, in original packaging, and in resalable condition.
• Special-order items and cut-to-length cable are non-returnable under any circumstance.
• Warranties are subject to manufacturer or supplier terms, typically on a carry-in basis unless otherwise agreed.
• Customers are responsible for the cost of returning faulty items to the Company or service centre.
• Warranty claims are subject to inspection and approval by the supplier. Credit or replacement will follow supplier confirmation.
• Items damaged by misuse, incorrect installation, or unauthorised alteration are excluded from warranty coverage.
• Claims under the CPA must be lodged within 6 months from the date of purchase, where applicable.

8. Liability and Risk

• The Company’s liability is strictly limited to the repair, replacement, or refund of defective Goods.
• The Company accepts no liability for consequential or indirect losses, including but not limited to loss of profit, business interruption, or installation costs.
• The Customer is solely responsible for ensuring the Goods are suitable for their intended use and application.
• While the Company may provide advice or guidance on product selection, such advice is given in good faith based on information provided by the Customer. It remains the Customer’s responsibility to verify that the selected products meet the specific technical and operational requirements of their project or application.
• The Company shall not be held liable for any loss, damage, or expense resulting from the use of incorrect products for an unsuitable or incompatible application, even where advice was provided.

9. Backorders and Stock Availability

• If Goods are not in stock, they may be placed on backorder, unless the Customer instructs otherwise.
• Estimated lead times will be communicated but may vary based on supplier availability.
• Backorders can generally be cancelled prior to dispatch, subject to return terms from the supplier.

10. Force Majeure

• The Company shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control. These include (but are not limited to): strikes, supplier issues, pandemics, acts of God, or changes in law.

11. Privacy and Data Protection

• The Company complies with the Protection of Personal Information Act (POPIA).
• Customer data is collected and processed solely for order fulfilment, account administration, and marketing in accordance with legal obligations.
• Personal data is stored securely and will not be shared with unauthorised third parties.
• Customers may request access to their data or opt out of marketing communications at any time.

12. Governing Law and Jurisdiction

• These Terms are governed by the laws of the Republic of South Africa.
• Any disputes arising shall be subject to the exclusive jurisdiction of the courts of [Insert Province, e.g., Gauteng], unless otherwise mutually agreed.

13. Contact Details

Tradelander 34 CC
Physical Address: 2 Manthey Street | Main Reef Road | Klerksdorp
Email: Steve@Tradelander34.co.za
Phone: +27 79 499 5256
Company Registration No.: 2005/016759/23
VAT No.: 4430224339